Privacy Policy
At Diabetes & Endocrine Specialists of Southwest Ohio, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Medical Disclaimer & HIPAA
This general Website Privacy Policy governs the use of standard web traffic and general inquiry web forms. This policy is distinct from our HIPAA Notice of Privacy Practices, which governs how your Protected Health Information (PHI) is handled, used, and disclosed by our medical staff. To review your medical privacy rights under federal law, please refer explicitly to our dedicated HIPAA Notice linked in the website footer.
2. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
- Contact Submissions: If you utilize our web forms to submit an inquiry or communication request, we collect your name, email address, phone number, and any routing fields submitted.
- Log Files: Like standard web platforms, our server utilizes automated log files. These files merely log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and optionally the number of clicks. These are not linked to any information that is personally identifiable.
- Appointment Requests: If you submit an appointment request form, we collect your name, phone number, email, preferred date and time, visit type, and insurance provider for scheduling purposes only. This information is used exclusively for administrative scheduling and is not stored in your medical record.
3. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website infrastructure.
- Improve, personalize, and expand our website user experiences.
- Understand and analyze how you interact with our web assets.
- Communicate with you regarding front-desk operational follow-ups, scheduling inquiries, or administrative updates.
- Send general notifications if you have voluntarily opted into our email messaging distributions.
- Prevent fraud, protect platform security, and address automated spam traffic.
4. Cookies and Web Beacons
Like any other website, our platform may use cookies. These cookies are used to store information including visitors preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users experience by customizing our web page content based on visitors browser type and other tracking information.
5. Third-Party Privacy Policies
Our website's Privacy Policy does not apply to external medical patient portals, electronic health record plugins, or third-party mapping utility handlers. We advise you to consult the respective Privacy Policies of these third-party platforms for more detailed information regarding their operational exclusions and data security protocols.
6. Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Our website does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
7. Consent
By using our website, you hereby consent to our Website Privacy Policy and agree to its operational terms.
8. Contacting Our Administrative Team
For administrative inquiries relating to this standard policy notice, please reach our front desk:
Diabetes & Endocrine Specialists of Southwest Ohio
5250 Far Hills Avenue, Suite 150
Dayton, OH 45429
Phone: (937) 356-9966